Quality Improvement in Action

CPD Credits20

Learn how to complete a quality improvement project in the workplace

Next start date: 8 January 2020

Quality Improvement in healthcare is a science that uses sophisticated tools and techniques to systematically introduce and embed changes to healthcare delivery. A lot of the time, these changes are focused on improving a specific local service, such as reducing the average turnaround time in a hospital's Emergency Department.

This practical four-month course, which is suitable for all healthcare workers, teaches you about the tools and techniques necessary to undertake – and complete – a quality improvement project in the workplace. Each participant in the course chooses a workplace based project on which to work during the course.

You will see how quality improvement theory and methodology can lead to tangible, measurable outcomes such as quicker access to care, fewer adverse events, cost savings, reduced length of stay and more prudent use of resources.

What you will learn

You will learn how to

  • Identify areas for improvement in your local setting
  • Use tried and tested quality improvement tools and techniques
  • Implement a quality improvement project in your local setting

What to expect

The course consists of two full days, one online session and two half-day sessions.

During the course you will be required to carry out a quality improvement project in the workplace.

"I was lucky enough to take part in Quality Improvement in Action in 2019. The first challenge for most of us was focusing on the problem, and not the solution. I examined reasons why an AMU follow up clinic had very low attendance rates. We were given expert guidance, session by session, on how to approach each aspect of the identified problem.

"It was extremely useful to hear the opinions of others outside of my own specialty and profession, which is not something we often get to experience. QI in Action gave us some brilliant resources to learn how to make sure change long outlives our stay in each department or hospital."

Dr Susanne O’ Reilly, QI Scholar in Residence, RCPI

Is this course for you?

This course is suitable for all those working in healthcare environments, whether in hospitals, community care or general practice.

If you want to see improved safety or a more efficient use of resources, this course is for you!

Dates for the next intake

October 2019 - February 2020

  • 16 October 2019, 9am – 5pm
  • 13 November 2019 - Online session (WebEx)
  • 4 December 2019, 9am – 5pm
  • 15 January 2020, 1pm – 5pm
  • 19 February 2020, 1pm – 5pm

January - May 2020

  • 8 January 2020, 9am – 5pm
  • 19 February 2020 - Online session (WebEx)
  • 11 March 2020, 9am – 5pm
  • 8 April 2020, 1pm - 5pm
  • 27 May 2020, 1pm – 5pm

Payment options

We're happy to send an invoice to your employer.

To arrange for this please contact Claire Davenport by emailing clairedavenport@rcpi.ie or calling +353 (0)1 863 9752.