Quality Improvement in healthcare is a science that uses sophisticated tools and techniques to systematically introduce and embed changes to healthcare delivery. A lot of the time, these changes are focused on improving a specific local service, such as reducing the average turnaround time in a hospital's Emergency Department.
This practical four-month course, which is suitable for all healthcare workers, teaches you about the tools and techniques necessary to undertake – and complete – a quality improvement project in the workplace. Each participant in the course chooses a workplace-based project on which to work during the course.
You will see how quality improvement theory and methodology can lead to tangible, measurable outcomes such as quicker access to care, fewer adverse events, cost savings, reduced length of stay and more prudent use of resources.
You will learn how to:
It was well balanced and most inspiring for me to have learned the methodology that could be used to improve the most simplest things we take for granted in everyday life to trying to tackle the things we may feel are daunting. If you are passionate about and love what you do and are keen to make a difference, then you’ve chosen the right course. It certainly is the most pragmatic and free-spirited course with a fair amount of learning thrown in for great measure and it has truly been a gift that will keep on giving to me long after my having completed it."
Dr Heera-Gauvri Bhagat, Med Doc Locum GP
When you enrol in the Quality Improvement in Action course, you'll gain access to the course platform and materials four weeks before the first session. As part of your preparation, we ask all participants to complete our online Fundamentals of Quality Improvement module (1 CPD credit) as pre-course work.
The course is delivered virtually via Zoom across four mandatory sessions:
Two full-day sessions (6 hours each)
Two half-day sessions (3.5 hours each)
This programme is approved for 16 CPD credits upon completion.
How the Course Works:
The sessions are interactive and practical, led by experienced Quality Improvement (QI) faculty. In addition to the live sessions, you’ll be supported to apply your learning through a workplace-based improvement project.
Between sessions, you’ll be encouraged to:
Submit short project-related tasks (e.g. SMART aim, driver diagram, PDSA cycles)
Engage in peer learning and connect with other participants in small learning groups
You’ll also be asked to present your project progress, particularly during the final session. As a further opportunity, you’ll be invited to submit a poster or presentation of your project for possible inclusion on the RCPI QI Sharing Hub (currently in development).
Yes—if you work in any area of healthcare, whether in hospitals, community services, or general practice.
If you're looking to make care safer, improve patient experience, or use resources more effectively, this course will give you the tools to get started—one small, meaningful improvement at a time.
| Session | Date | Time |
| Session 1 | 08 October 2025 | 9am- 3pm |
| Session 2 | 05 November 2025 | 9am- 3pm |
| Session 3 | 03 December 2025 | 9am- 12.30pm |
| Session 4 | 21 January 2026 | 9am- 12.30pm |
The cost is €695.00 per person and payment is required in full and in advance to secure your place. Please note: if you cancel 30 days or less you are not eligible for a refund. More than 30 days full refund minus a 10% administration fee.
We're happy to send an invoice to your employer.
To arrange an invoice please contact the QI Team by email qualityimprovement@rcpi.ie or call +353 (0)1 863 9617.
