Quality Improvement in Action

CPD Credits18

Learn how to complete a quality improvement project in your workplace

Applications now open

Quality Improvement in healthcare is a science that uses sophisticated tools and techniques to systematically introduce and embed changes to healthcare delivery. A lot of the time, these changes are focused on improving a specific local service, such as reducing the average turnaround time in a hospital's Emergency Department.

This practical four-month course, which is suitable for all healthcare workers, teaches you about the tools and techniques necessary to undertake – and complete – a quality improvement project in the workplace. Each participant in the course chooses a workplace-based project on which to work during the course.

You will see how quality improvement theory and methodology can lead to tangible, measurable outcomes such as quicker access to care, fewer adverse events, cost savings, reduced length of stay and more prudent use of resources.

What you will learn

You will learn how to:

  • Identify areas for improvement in your local setting
  • Use tried and tested quality improvement tools and techniques
  • Implement a quality improvement project in your local setting

"If you’re looking for the most fun way to learn what is essentially the crux of quality improvement you need not look any further because you’ve just found your way! I am most grateful to have stumbled upon and pursued exactly what I needed to implement our project in a safe, effective , efficient and person-centred way, especially in the midst of a pandemic! The RCPI like many of our other educational bodies have illustrated how lucky we are for modern technology because the best part was that I could study this course from the comfort of my own home as our cohort was the first done in it’s entirety from start to finish online. We never had a dull moment because everyone from the course coordinator to both our knowledgeable tutors kept us engaged at each and every session.

It was well balanced and most inspiring for me to have learned the methodology that could be used to improve the most simplest things we take for granted in everyday life to trying to tackle the things we may feel are daunting. If you are passionate about and love what you do and are keen to make a difference, then you’ve chosen the right course. It certainly is the most pragmatic and free-spirited course with a fair amount of learning thrown in for great measure and it has truly been a gift that will keep on giving to me long after my having completed it."

Dr Heera-Gauvri Bhagat, Med Doc Locum GP

What to expect

When you are accepted onto the Quality Improvement in Action course you will be able to access our Fundamentals of Quality Improvement 1 CPD online module at no additional cost. We strongly recommend that you complete this module before attending the first session.

The Quality Improvement in Action course will take place virtually on zoom over four mandatory sessions: two of 6 hours duration and two of 3 hours duration. This programme is approved for 18 CPD on completion. 

Sessions are interactive and dynamic, facilitated by QI expert faculty and will involve planned and coordinated pre-session exploratory learning (of approximately 2 hours) in addition to project work.

Learning group members will be encouraged to support and connect with one another between sessions.

During the course you will be required to carry out a quality improvement project in the workplace.

"I was lucky enough to take part in Quality Improvement in Action in 2019. The first challenge for most of us was focusing on the problem, and not the solution. I examined reasons why an AMU follow up clinic had very low attendance rates. We were given expert guidance, session by session, on how to approach each aspect of the identified problem.

"It was extremely useful to hear the opinions of others outside of my own specialty and profession, which is not something we often get to experience. QI in Action gave us some brilliant resources to learn how to make sure change long outlives our stay in each department or hospital."

Dr Susanne O’ Reilly, QI Scholar in Residence, RCPI

Is this course for you?

This course is suitable for all those working in healthcare environments, whether in hospitals, community care or general practice.

If you want to see improved safety or a more efficient use of resources, this course is for you!

Dates for 2021/2022

November 2021 - February 2022

 Session   Date   Time 
 Session one        11 November 2021      9am - 3pm     
 Session two  9 December 2021  9am - 3pm
 Session three  20 January 2021  9am - 12pm
 Session four  10 February 2021  9am - 12pm

March 2022 - June 2022

Dates TBC

Payment options

The cost is €695.00 per person and payment is required in full and in advance to secure your place.

We're happy to send an invoice to your employer.

To arrange for this please contact Lyndsey Campbell by emailing lyndseycampbell@rcpi.ie or calling +353 (0)1 863 9617.