Fundamentals of Quality Improvement

CPD Credits1

Want to understand the fundamentals of Quality Improvement?

The Quality Improvement (QI) movement has grown hugely in popularity in recent years as staff working in healthcare environments learn the tools and techniques for making healthcare safer and more efficient.

If you would like to know the basics of Quality Improvement this one-hour online course is perfect for you. It is suitable for everyone working in the health service.

This course provides a valuable introduction to quality improvement in healthcare and will help you understand your role and potential to improve care.

Learning Outcomes

On completion of this course you will be able to

- Define quality in healthcare
- Describe the domains of quality in healthcare
- Explore your role in improving quality in your healthcare environment
- Recognise basic tools of quality improvement

This online course is delivered interactively using real QI projects from the Irish healthcare system.

Why Quality Improvement matters

Quality Improvement in healthcare is a science that uses sophisticated tools and techniques to systematically introduce and embed changes to healthcare delivery.

A lot of the time, these changes are focused on improving a specific local service, such as reducing the average turnaround time in a hospital’s Emergency Department.

Although all improvement involves change, not all changes are improvement. An important aspect of quality improvement is the use of accurate and powerful measurement tools to make sure patient outcomes are improving as a result of the change.

Quality improvement methodology, when applied to a healthcare setting, is a powerful force for good.

Healthcare workers who have trained with us have seen theory and methodology translate into tangible, measurable outcomes such as quicker access to care, fewer adverse events, cost savings, reduced length of stay and more prudent use of resources.


Want to know more? Read our free Improver's Guide to completing a Quality Improvement project