This online learning resource, which only takes 20 minutes to complete, provides doctors with the tools for compassionate communication, even when under extreme work pressure. You will learn how to avoid unnecessary and damaging friction in the workplace.
This online course provides practical guidance on communicating with patients using a person-centred care approach. You will learn how bias and health literacy can impact on communication, and how to share clinical information in a busy team environment. The course also covers open disclosure and managing conflict.